| ORDERS FOR SPECIAL DAYS |
| Deliveries for Valentine's Day, Mothers' Day, New Year and special days like that could be delivered late because of consistency. |
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| STOCK ISSUES |
| It is very rare but your orders may delay because of the flowers we don't have. In cases like this, you will absolutely be reached from your contact phone numbers or e-mail adresses. In order to do that, you have to fill your information forms completely. |
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| PAYMENT WITH TRANSFER |
| When you shop with transfer, the beginning of your delivery while will be the time your transfer reaches our account, instead of the minute you ordered. In order to speed up this process you can fax or e-mail your detailed account to us. |
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| RECEIPT INFORMATION |
In your orders through Flowers Delivery, you have to fill the sections "Sender" and "Receipt" on "Delivery Information" page carefully. In any possible wrong-went situation you will be reached. |
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| ADDRESS INFORMATION |
| To speed up the process of delivery, please be specific about your address information. If possible, add definition of the delivery address in the delivery information section. |
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| PAYMENT ON CASH |
| On your orders through Flowers Delivery, cash payment is not accepted. Payment can only be accepted through credit card or transfer. |
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| WRONG OR DEFICIENT ORDERS |
| If you think that the delivered flower is damaged or improper please contact us from e-mail address, or dial +90 (212) 225 55 32 |
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