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FREQUENTLY ASKED QUESTIONS
» Is your online store safe?
» How much will i pay for the delivery?
» How will i order?
» When will i receive my delivery?
» Do i have to pay with my credit card?
» What do i have to do if anything goes wrong with my delivery?
» I have a complaint or suggestion, how can i inform that?

IS YOUR ONLINE STORE SAFE?

Flowers Delivery provides a safe and comfortable online shopping possibility; with this possibility you can shop online, using you credit card safely. Your credit card number is safe with GLOBAL SIGN guarantee, a security system, works on SSL (Security Socket Layer) and recognized by the world. Security scale is run by Flowers Delivery in a strong system with 128 bit.

IMPORTANT NOTE :
Within VISA and MASTERCARD regulations, according to the rules the BANKS CARD CENTER had taken, all the companies with Mail Order and E - Trade procedures have to take a CVV2 (security code) number from the card owner. The purpose of this method is to protect you and the banks also from potential hazards. CVV2 security code lies in the signature part on the back of your credit card, last 3-digits from the right of the credit card number. If the card is used without being physical, the security code must be used. For this reason, your 3-digit CVV2 number will be asked with your credit card number. With the security code effect, we minimize and fulfill the national / international card admission regulations' needs and provide you a safer shopping environment.

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HOW MUCH WILL I PAY FOR THE DELIVERY?
You will not pay anything at Flowers Delivery for any region, city or country.
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HOW WILL I ORDER?
To order from Flowers Delivery, you don't have to become a member, just click on the "ORDER >> " button and complete your orders quickly.
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WHEN WILL I RECEIVE MY DELIVERY?
Unless there is a situation we're unable to help, all of your deliveries will be delivered in the day you want it to be delivered. If anything goes wrong in the delivery, you will be contacted in the directions of your given information. That's why you have to fill the information forms complete and correct.
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DO I HAVE TO PAY WITH MY CREDIT CARD?
No. If you want you can transfer the fee through your bank. In order to do that, you have to choose Transfer option from the payment type section in the order information page.
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WHAT DO I HAVE TO DO IF ANYTHING GOES WRONG WITH MY DELIVERY?
If you think your delivery is incomplete or wrong you can contact us from our contact form, e-mail to info@flowersdelivery.biz or dial +90 (212) 225 55 32.
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I HAVE A COMPLAINT or SUGGESTION, HOW CAN I INFORM THAT?
You can reach us from info@flowersdelivery.biz address or from our message form or you can call +90 (212) 225 55 32.
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